A warm welcome
From the Director
Welcome to the Directorate of Information and Communication Technology. Since my appointment in 2019, the Directorate has worked to keep the University’s network, email, websites and academic systems available for students, staff and units.
Our offices are in the Senate Building, and the helpdesk is open from 9AM to 5PM. Please use this portal to find a service or report a fault.
ICT services
Network, accounts, academic systems and support for students, staff and University units.
Before you contact us
Open figures will be filled when the Directorate publishes them.
Announcements
Notice
Service notice
Planned maintenance and outages will be posted here, with the systems affected and the window.
Accounts
Student and staff accounts
How new students and staff receive email and portal access will be published here.
Training
Next training date
The next session for staff, students or unit website editors will be listed with a venue.
Computing and network infrastructure
Data centres, cabling, laboratories and the teams that keep University systems available.
Need access, a website, or a fault logged?
Use the helpdesk for a fault, an account, a website change or a training request. Do not send your password.