Helpdesk
Network, email, portal or website fault — Contact the ICT Helpdesk

Services

Network and internet

Connectivity for teaching, research and administration on campus.

The campus network carries internet access, email, portals and websites for teaching rooms, laboratories and offices. Coverage, wireless names and bandwidth will be published in the record below.

What this service covers

  • Wired network points in offices, laboratories and teaching rooms.
  • Wireless access for students and staff on campus.
  • Internet connectivity for academic and administrative systems.
  • Fault reporting when a building, laboratory or access point is down.

Service record

Wireless network name (SSID)
Guest or visitor network
How to sign in to wireless
Internet bandwidth
Internet service provider
Buildings currently covered
Planned coverage extensions
After-hours network support

How to request help

Report a fault on the helpdesk page. Include the building, room, the time the fault started, and whether other people in the same room are affected.