Helpdesk
Network, email, portal or website fault — Contact the ICT Helpdesk

Services

Infrastructure

Where University systems run, and where students and staff use computers on campus.

University websites, portals and the learning platform run on infrastructure the Directorate looks after. Computer laboratories are where students and staff use those systems on campus. Capacity, locations and hours are in the record below.

Service record

Data centre location
Hosting arrangement (on campus or cloud)
Backup frequency
Recovery expectation
Number of computer laboratories
Laboratory locations and opening hours
Who may book a laboratory
Software available in laboratories
Power and environmental monitoring

Laboratories

LaboratoryBuildingSeatsHours

To report a failed machine, use the helpdesk and include the laboratory name and the label on the computer.